Contact Exia Bio

Reach the Exia Bio support desk.

For product enquiries, report-upload questions, privacy requests, or partnership discussions, contact us by email.

To keep support traceable and manageable, Exia Bio currently handles customer communication through email rather than WhatsApp or phone support.

Send an enquiry

Have a question before you sign up?

Use this form for pre-purchase questions, report-upload queries, privacy requests, or general feedback. We aim to respond within 2 business days.

Prefer to write directly?

Email us at info@exia-bio.com

Full name *

Email address *

Country *

Enquiry type *

Message *

Your data is handled in accordance with the Privacy & Data Protection Notice. Form submissions are processed by Formspree, our secure form handling service, and delivered to our inbox. We do not share your information with unrelated third parties.

business Company Details

Registered Business Information

Legal Entity

Exia Bio Pte. Ltd.

UEN

202611602N

Registered Office Address

60 Paya Lebar Road,
#06-28, Paya Lebar Square,
Singapore 409051

verified_user Data Protection

Privacy & PDPA Requests

For access, correction, withdrawal of consent, deletion, or questions about how Exia Bio handles personal data and biomarker data, contact the Data Protection Officer.

Data Protection Officer

Exia Bio Data Protection Office

Exia Bio Pte. Ltd.

Email: privacy@exia-bio.com

schedule Response Expectations

How support is handled

Exia Bio is designed around secure, traceable support. Email allows us to keep a clear record of product requests, report-upload issues, privacy matters, and dashboard follow-ups.

mail

Email-first support

For the launch phase, Exia Bio does not provide WhatsApp or phone support.

dashboard

Dashboard follow-up

Users may write in after reviewing their secure dashboard for clarification or support.

health_and_safety

Medical boundary

Exia Bio does not provide emergency medical review, diagnosis, or treatment advice through support channels.

Important: If you are experiencing urgent symptoms, seek immediate medical attention or contact emergency services. Exia Bio support is not an emergency healthcare channel.